Introduction to Internet Email
for the Riverside Drive Internet Training Center
- Objective: Learn to use Internet email effectively.
- Prerequisites: Use of web browser.
- Expected Results
- Send and receive email messages.
- Use features such as addressbooks and folders.
- Understand and follow email netiquette.
How it Works
- To send somebody email, you need to know their email
- Example: email@example.com
- Left Hand Side - the mailbox name
- Right Hand Side - where the mailbox resides
- To receive email, you need a mailbox on a mail
- Mail is delivered into your mailbox on the server.
- Your computer runs a mail program to retrieve
messages from the server.
- With web-based email, messages stay on the server.
The Email Message
- An Example Message:
To: firstname.lastname@example.org (Chip Rosenthal)
From: email@example.com (Mary Miller)
Subject: dinner tonight
Date: Sat, 30 Oct 1999 08:04:37 -0600 (CDT)
Cc: firstname.lastname@example.org, email@example.com
I'll see you at 7 tonight. Don't forget to bring the
paper plates and Tabasco sauce.
- An email message contains headers and message body.
- The email headers tell you about the message.
- The email body is the message content.
- Common Headers:
- To, Cc (carbon copy), Bcc (blind CC)
- The mail program will prompt you through headers.
- The mail program usually shows only interesting headers.
- Additional headers record mail handling and provide other features.
- Read Mail Message
- Send New Mail Message
- Reply to Mail Message
- Group Reply to Mail Message
- Forward Mail Message
- Address Book - to remember email addresses and lists of addresses.
- Mail Folders - to file away received email messages.
- Sent Mail Folder - save a copy of the email you send.
- Trash Folder - to retrieve recently deleted messages.
- Drafts Folder - put aside messages being composed, to finish later.
- Signatures - a tagline to attach to all messages sent.
- Attachments - include files, documents, or other information.
Appendix A: Netiquette Reference
Guidelines for Good Email
- Practice good netiquette.
- Choose a good Subject.
- Break lines at about 72 characters to avoid ugly wraparound.
- If you use a signature file, keep it to
four lines or less.
- When replying, trim quoted text.
- When replying, watch where the message is going.
- Before sending attachments, verify recipient wants and can use them.
- Email is a text medium, avoid rich text (HTML) formats.
- DO NOT SHOUT. Mixed case is easier to read.
- You *can* use symbols to emphasize words.
- Don't be a jerk. :-) Use smileys when appropriate.
- Before flaming, take a break and have a
nice cup of tea.
- Chain letters are illegal. Craig Shergold isn't dying.
- Virus warnings and scare messages usually are a hoax.
- Program and document attachments, however, may carry viruses.
- Don't spam unsolicited ads. It's like
advertising by collect phone call.
- Email has no guarantees of security or reliability.
Appendix B: Additional Resources
Tutorials and Information
E-Mail Client Program Software Sites
Free Web-Based Email
- What does it cost? Sometimes "free" has a price.
- What do they do with email addresses? Is there a privacy statement?
- Does the recipient really want this?
- Blue Mountain Arts
- Send electronic greeting cards.
- Delivers customized reports tailored to your interests.
- Mr. Smith Emails ...
- Send email to people in government or the media.
These notes are based on original notes and research done by
Kelvin Hicks and Paul Barron.
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