A Visit to Austin Computer Stores

"[H] Consumer" has an interesting article on the computer buying experience at various national electronics stores. It's especially interesting in that the visits happened here in Austin.

The article on the following pages represents a snapshot of our buying experiences at each location. We simply visited each retail store and documented the experience we were presented with. [...] We’re simply offering up our real shopping scenarios along with our thoughts on how anyone searching for a computer to fit their needs should navigate the somewhat treacherous waters of a local retailer.

They seemed to get the best service at the store where the tech staff was filling in for the normal sales folks. Hmmm...didn't I see that in a movie recently?

Read the full article.