Austin Linux User Group Pitches In

In the article A LUG pitches In, Austin-based tech journalist Joe Barr describes his experience—and that of other Austin Linux Group members—assisting with the IT needs at the Convention Center.

I don't think that I will ever forget the expression on the young man's face when -- after a volunteer found a match on his grandmother's name at another Red Cross site -- they were talking on the phone a minute later. It was a picture of pure joy and relief. And it wasn't the only one. I saw it happen a dozen times the second day. And that's what motivates me and hundreds of other volunteers to be a part of that.

He also discusses some of the difficulties and frustrations that volunteers are facing.