Cloud Fail, Dumb Home
Today has not been a good day for my smart home, and it points to a major flaw in the SmartThings product.
When I walked out to the living area this evening, the motion sensor failed to illuminate the lights. I checked the SmartThings app on my phone. It said my home hub was inactive.
The SmartThings status page had a note saying from 18:39 EST saying:
Some users may be experiencing issues with Hub Connectivity. SmartThings is investigating and will update accordingly.
Users with inactive v2 Hubs will need to perform a reboot by pushing the button on the back of their Hub in order to get it connected again. Please note that it may take 5-10 minutes after performing a reboot for the Hub to reconnect. We apologize for the inconvenience.
Dec 14 update: Over the weekend, SmartThings rolled out a priority hotfix for the issue that required a manual reset of the hub.